State of Louisiana Office Products Contract # 4400028713
The contract was awarded by the Office of State Procurement to EPIC Business Essentials. Authorized distributors handle the contract on the local level.
Your Local Authorized Distributor for:
Southeast Louisiana – New Orleans, Jefferson, Baton Rouge and surrounding parishes.
1. Registering for an account:
To utilize this State Contract, click here to: REGISTER
2. How to order:
Once you receive your login info, follow this link to: Shop or Place Order
3. Vendor Info & Contacts:
Customer Service Team
504-734-2380 | service@Laop.com
Contact this team for assistance with all questions related to products information, order status, delivery questions, backorders, returns
Online Setup Liz Elvir
504-733-9650 | Liz@Laop.com
Assistance with user logins, change of address, add delivery location
Contract Administrator Luke Giovingo
504-734-2374 | Luke@Laop.com
For overall account support, contract questions, special projects and bids, escalations or issues from any aspect of contract.
Hours: Monday – Friday 8am-5pm | MAIN WEBSITE: www.laop.com
Showroom / Sales Office
210 Edwards Ave
Harahan, LA 70123
504-733-9650
Customer Service / Distribution Ctr
621 Edwards Ave
Harahan, LA 70123
504-734-2380
4. Delivery Information:
Local Day Delivery is FREE. Normal delivery time is 1-2 business days. Backordered items will be delivered as soon as they are available. If you require special delivery, please reach out to the customer service team at 504-734-2380. Customers are highly encouraged to bundle / combine orders to eliminate small orders when possible.
5. Backorders, Damaged Item, Returns:
Backorders: Some items take longer to arrive and will be on back order until they are available. If an item is discontinued or unavailable, we will recommend a substitute.
Damaged Items: Items found to be damaged must be reported to the customer service team within 3-4 days.
Returns: if you would like to make a return, please contact customer service or click here
Please note: items must be returned within 30 days of the purchase date in their unopened, original packaging in new condition. Defective or damaged items must also be returned within the 30-day period in their original packaging. Food, beverage, first aid, and special-order items are non-returnable. In-stock office furniture can be returned if in original packaging. Special order office furniture items cannot be returned.
6. LA Office of State Procurement
For questions to LA-OSP, contact their help desk.
Email: doa-osphelpdesk@la.gov | Phone: 225-341-8010
7. Contract Pricing:
Contract prices are negotiated by the LA-OSP and can be seen once logged in.
8. CONTRACT EXCLUSIONS
- Office Furniture, including but not limited to desks, tables, chairs, bookcases, cabinets, and shelving
- Managed Print Services
- Energy Procurement
- LED Lighting and Other Energy Efficiency Products
- Coffee and Breakroom Services
- Office Equipment and Technology
- Promotional Products and Advertising Items
- Copy and Print Services
- Document Management
- Janitorial and Cleaning Supplies
- School Supplies
- Lab Supplies
- Copy paper orders in excess of ten cases per order