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Products Return Policy
- All merchandise must be in its original packaging in resalable condition.
- All merchandise returns and exchanges, excluding furniture, may be returned within 10 business days from date of invoice.
- A “Credit Memo” must be issued by our Customer Service Department for an item to be picked up and credited to your account. Pick up will be made within 5 business days.
- Furniture requiring assembly may not be returned, once it has been assembled.
- Furniture ordered from the manufacturer may not be cancelled, once the order has been placed.
- Furniture ordered from the manufacturer may not be returned, for any reason.
- Special ordered products may not be returned.
- Televisions or Cameras cannot be returned.
- Electronic merchandise (not including cameras or televisions) may be returned within 5 business days, from date of invoice.
- Opened software may not be returned.
- Food and beverage, and pharmaceutical merchandise may not be returned.
- All claims for damage and shortage must be made within 48 hours of receipt
To return an item please contact Customer Service (504) 734-2380 or your Sales Representative.
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