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Return Authorization

Products Return Policy

  • All merchandise must be in its original packaging in resalable condition.
  • All merchandise returns and exchanges, excluding furniture, may be returned within 10 business days from date of invoice.
  • A “Credit Memo” must be issued by our Customer Service Department for an item to be picked up and credited to your account.  Pick up will be made within 5 business days.
  • Furniture requiring assembly may not be returned, once it has been assembled.
  • Furniture ordered from the manufacturer may not be cancelled, once the order has been placed.
  • Furniture ordered from the manufacturer may not be returned, for any reason.
  • Special ordered products may not be returned.
  • Televisions or Cameras cannot be returned.
  • Electronic merchandise (not including cameras or televisions) may be returned within 5 business days, from date of invoice.
  • Opened software may not be returned.
  • Food and beverage, and pharmaceutical merchandise may not be returned.
  • All claims for damage and shortage must be made within 48 hours of receipt

Return Authorization Form

Invoice
Item Number
Qty
Reason for Return
Comments*

* Please use the Comments box if you indicate "Shipped Wrong Item" (you ordered 1 item but were shipped a different item) or "Shortage". Please indicate the product you did receive and whether you still want the original item shipped to you.


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